Shipping rates apply to thombrowne.com orders only.

You will be contacted by e-mail with a UPS tracking number when your order leaves our distribution center.

Please note: a customer signature is required for all orders.

Please note that items are not guaranteed in stock. If we are unable to complete your order, you will be notified via email within 5 business days.

INTERNATIONAL SHIPPING
We currently only ship within the United States.

SHIPPING ADDRESSES
We cannot ship to Post Office Boxes.

RETURNS
If you are not satisfied with your purchase, return the item in its original condition within 20 days for a full refund, less shipping costs. To receive a refund based on purchase price of the item(s) and in the original form of payment:
1.   All merchandise must be returned within 20 days of the original purchase date.
2.   The merchandise must be in new/unused condition with tickets attached.

*All sale items are final sale. No returns or exchanges are permitted due to limited quantity.

RETURNING YOUR ITEM
Complete the return section on the packing slip and include it with your merchandise. Simply complete your name and address and affix the return label to the outside of your package. We suggest that you retain a record of the return tracking number for future reference.

SALES TAX
Sale tax will automatically be added to deliveries within New York State.

For all other inquiries, please e-mail webservices@thombrowne.com