Shipping

We ship worldwide via premium carriers. Please note that some services may not be available in all regions. Provide address at point of checkout to see available shipping services.

Due to HAZMAT regulation, our fragrances are only available for online orders with ground and international airship and limited to the following countries: Afghanistan, Albania, Andorra,  Austria, Bahrain,  Belgium, Benin, Bermuda, Bulgaria, Burkina Faso, Cambodia, Cameroon, Channel Isles (Jersey & Guernsey), Cote D`Ivoire, Cyprus,  China, Croatia, Czech Republic,  Denmark, Eire, Estonia, Finland, France, Gabon, Germany, Ghana,  Greece, Hong Kong, Hungary, Italy, Iceland, Iraq, Indonesia, Israel, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Moldova, Monaco, Morocco, Myanmar, Netherland Antilles, Netherlands, Norway, Nigeria, Oman, Philippines, Poland, Portugal (excluding Madeira & Azores), Russian Federation, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, Togo, Trinidad and Tobago, UAE, Ukraine, United Kingdom, United States, Vatican City State, and Vietnam.

Same day delivery is available Monday - Friday within New York, San Francisco, London, Milan, and Tokyo. Same day delivery is eligible for orders placed prior to 11 AM local time.

Complimentary shipping and returns is offered to the following regions with an equivalent purchase of at least $150 USD:

Euro Zone (EUR): 150
UK (GBP): 125
Japan (JPY): 23,000

Korea (KRW): 198,000

China (CN): N/A

Sweden (SEK): 1,700
Denmark (DKK): 1,050
Poland (PLN): 650
Switzerland (CHF): 150
Canada (CAN): 210
Hong Kong SAR (HKD): 1,180
Singapore (SGD): 205
Australia (AUD): 235
Mexico (MXD): 2,650
Russia (RUB): 13,830

Always complimentary click and collect pick-up, available in London, Milan, New York, San Francisco and Tokyo.

No. We cannot ship to PO boxes as this is a courier limitation.

Signature requirements are based on shipping destination and courier. See list below.

Americas:

UPS Domestic - No signature required

DHL - Direct signature required

FedEx - Direct signature required

Europe:

UPS Domestic - No signature required

DHL - Direct signature required

FedEx - Direct signature required

United Kingdom:

DHL - Direct signature required

FedEx - Direct signature required

Japan:

DHL - Direct signature required

FedEx - Direct signature required

Japan Post - Direct signature required

Rest of World:

DHL - Direct signature required

FedEx - Direct signature required

Depending on the delivery service chosen at checkout, delivery times will vary. Below is an outline of delivery services. These shipping times should be used only as an estimate, as there may be varied causes for delay, such as inclement weather, package congestion, etc. Please note that some services may not be available in all regions. Provide your shipping address at point of checkout to see available shipping services.
 

If you have placed and order and the delivery time has exceeded the below, Contact Us and a customer service agent will be able to provide you with more details. 

 

• Standard, US & EU only (5-7 business days)
• Express, most of EU and USA (2-4 days)
• Express, rest of world (3-7 days)
• Same-day delivery, New York, Miami, London, Milan, Tokyo (same day for orders placed by 11 AM)
• Click & Collect pickup, New York, Miami, London, Milan, Tokyo (3-7 days)

Your order may be fulfilled from multiple locations. Contact Us and a customer service agent will be able to provide you with details regarding your order.

You can find delivery couriers and complimentary shipping thresholds below. For further delivery information, visit our Shipping page. 

Couriers by region:
Americas: UPS & DHL
Europe: UPS, DHL, & FedEx
United Kingdom: UPS, DHL, & FedEx
Japan: DHL & Japan Post

Rest of World: DHL, & FedEx

Same Day Delivery Serviced by Local Courier
 

Complimentary shipping and returns is offered to the following regions with an equivalent purchase of at least $350 USD:
 

Europe (EUR): 350
UK (GBP): 300
Japan (JPY): 38,000
Korea (KRW): 400,000
China (CN): N/A
Sweden (SEK): 3,700
Denmark (DKK): 2,700
Poland (PLN): 1,500
Switzerland (CHF): 400
Canada (CAN): 500
Hong Kong SAR (HKD): 2,800
Singapore (SGD): 480
Australia (AUD): 475
Mexico (MXD): 6,500
Russia (RUB): 27,000

We have global stockpoints within the United States, UK, Italy, Japan, and Mainland China. Your order will be fulfilled based on product availability and proximity to your preferred shipping address. 

You will receive an email with tracking once your order has shipped. You can also find shipping or order status from your My Account page. If you have not received an email confirmation, Contact Us for further information.

Please choose "pick up in store" before checking out. This is complimentary to orders shipping to the US, UK, EU, Japan and Mainland China within select store locations. For further information, visit our Shipping page and refer to the Click and Collect section.