Thom Browne

  • WORLD
  • MEN
  • WOMEN
  • CHILDREN
  • EYEWEAR
  • FRAGRANCE
  • GIFTS
Thom Browne
    • Stores
    • About
  • Ship to MY |
  • log in
  • bag
    There are no items in your shopping bag.
    • SERVICES
    • MADE TO MEASURE
    • TAILORING
    • EMBOSSING
    • GIFTING
    • JOURNAL
    • LOOK AT US
    • MET GALA
    • FALL 2022
    • THOM BROWNE TARTAN
    • NEW BEGINNINGS
    • BACK TO TEVIOTDALE
    • ARCHIVE
    • COLLECTIONS
    • FALL RUNWAY 2022
    • WOMENS FALL 1 2022
    • MENS FALL 1 2022
    • SPRING RUNWAY 2022
    • WOMENS SPRING 1 2022
    • MENS SPRNG 1 2022
    • MENS ARCHIVE
    • WOMENS ARCHIVE
  • alt text
    Journal
      • JOURNAL
      • LOOK AT US
      • MET GALA
      • FALL 2022
      • THOM BROWNE TARTAN
      • NEW BEGINNINGS
      • BACK TO TEVIOTDALE
      • ARCHIVE
  • COLLECTIONS
    Collections
      • COLLECTIONS
      • FALL RUNWAY 2022
      • WOMENS FALL 1 2022
      • MENS FALL 1 2022
      • SPRING RUNWAY 2022
      • WOMENS SPRING 1 2022
      • MENS SPRNG 1 2022
      • MENS ARCHIVE
      • WOMENS ARCHIVE
    • NEW IN
    • NEW ARRIVALS
    • SHOP THE LOOK
    • SPRING 2022
    • UNIFORM
    • EYEWEAR
    • EXCLUSIVES
    • CLOTHING
    • JACKETS & SUITING
    • KNITWEAR
    • OUTERWEAR
    • SHIRTING
    • SWEATS
    • SWIMWEAR
    • TROUSERS
    • T-SHIRTS & POLOS
    • BAGS & LEATHER GOODS
    • ALL CATEGORIES
    • HANDBAGS & TOTES
    • CROSSBODY BAGS
    • FOLIOS & TABLET HOLDERS
    • BACKPACKS & BUMBAGS
    • WALLETS & CARDHOLDERS
    • FOOTWEAR
    • BROGUES & LOAFERS
    • BOOTS
    • SLIPPERS & SANDALS
    • SNEAKERS
    • ACCESSORIES
    • EYEWEAR
    • NECKTIES
    • SOCKS
    • NOVELTY AND KNITS
      • NEW IN
      • NEW ARRIVALS
      • SHOP THE LOOK
      • SPRING 2022
      • UNIFORM
      • EYEWEAR
      • EXCLUSIVES
      • CLOTHING
      • JACKETS
      • KNITWEAR
      • OUTERWEAR
      • TOPS & SHIRTS
      • TROUSERS
      • DRESSES
      • SKIRTS
      • T-SHIRTS & POLOS
      • SWEATS
      • BAGS & LEATHER GOODS
      • ALL CATEGORIES
      • HANDBAGS & TOTES
      • CROSSBODY BAGS
      • FOLIOS & TABLET HOLDERS
      • BACKPACKS & BUMBAGS
      • PURSES & WALLETS
      • FOOTWEAR
      • BROGUES & LOAFERS
      • HEELS
      • BOOTS
      • SLIPPERS & SANDALS
      • SNEAKERS
      • ACCESSORIES
      • EYEWEAR
      • NECKTIES
      • SOCKS
      • NOVELTY AND KNITS
        • BOYS
        • NEW IN
        • UNIFORM
        • JACKETS AND OUTERWEAR
        • SHIRTS
        • TROUSERS AND SHORTS
        • KNITWEAR
        • SWEATS AND T-SHIRTS
        • ACCESSORIES
        • GIFT
        • GIRLS
        • NEW IN
        • UNIFORM
        • JACKETS AND OUTERWEAR
        • DRESSES AND SHIRTS
        • SKIRTS AND TROUSERS
        • KNITWEAR
        • SWEATS AND T-SHIRT
        • ACCESSORIES
        • GIFT
        • BABY
          • EYEWEAR
          • OPTICAL
          • SUNGLASSES
            • GIFTS
            • FOR HIM
            • FOR HER
            • SPECIAL GIFTS
            • GIFT SERVICES

            Frequently Asked Questions

            • Shipping
            • Return & Refund
            • Account & Newsletter
            • Payment
            • Privacy
            • Shopping
            • Gifting
            • Product Information
            • Size & Fit
            • Alterations & Repairs
            • After Care Service
            • Contact Us

            Shipping

            Do you ship globally?

            We ship worldwide via premium carriers. Please note that some services may not be available in all regions. Provide address at point of checkout to see available shipping services.

            Do you offer same day delivery?

            Same day delivery is available Monday - Friday within New York, Miami, London, Milan, and Tokyo. Same day delivery is eligible for orders placed prior to 11 AM local time.

            Do you offer free shipping?

            Complimentary shipping and returns is offered to the following regions with an equivalent purchase of at least $350 USD:

            Euro Zone (EUR): 350
            UK (GBP): 300
            Japan (JPY): 38,000

            Korea (KRW): 400,000

            China (CN): N/A

            Sweden (SEK): 3,700
            Denmark (DKK): 2,700
            Poland (PLN): 1,500
            Switzerland (CHF): 400
            Canada (CAN): 500
            Hong Kong SAR (HKD): 2,800
            Singapore (SGD): 480
            Australia (AUD): 475
            Mexico (MXD): 6,500
            Russia (RUB): 27,000

            Always complimentary click and collect pick-up, available London, Miami, Milan, New York, Shanghai, Tokyo.

            Can I ship to a PO Box?

            No. We cannot ship to PO boxes as this is a courier limitation.

            Is a signature required for my package?

            Signature requirements are based on shipping destination and courier. See list below.

            Americas:

            UPS Domestic - No signature required

            DHL - Direct signature required

            FedEx - Direct signature required

             

            Europe:

            UPS Domestic - No signature required

            DHL - Direct signature required

            FedEx - Direct signature required

             

            United Kingdom:

            DHL - Direct signature required

            FedEx - Direct signature required

             

            Japan:

            DHL - Direct signature required

            FedEx - Direct signature required

            Japan Post - Direct signature required

             

            Rest of World:

            DHL - Direct signature required

            FedEx - Direct signature required

            How long will it take to deliver my order?

            Depending on the delivery service chosen at checkout, delivery times will vary. Below is an outline of delivery services. These shipping times should be used only as an estimate, as there may be varied causes for delay, such as inclement weather, package congestion, etc. Please note that some services may not be available in all regions. Provide your shipping address at point of checkout to see available shipping services.
             

            If you have placed and order and the delivery time has exceeded the below, Contact Us and a customer service agent will be able to provide you with more details. 

             

            • Standard, US & EU only (5-7 business days)
            • Express, most of EU and USA (2-4 days)
            • Express, rest of world (3-7 days)
            • Same-day delivery, New York, Miami, London, Milan, Tokyo (same day for orders placed by 11 AM)
            • Click & Collect pickup, New York, Miami, London, Milan, Tokyo (3-7 days)

            I received my order but one or several items are missing?

            Your order may be fulfilled from multiple locations. Contact Us and a customer service agent will be able to provide you with details regarding your order.

            What delivery methods can I use, and what will they cost?

            You can find delivery couriers and complimentary shipping thresholds below. For further delivery information, visit our Shipping page. 


            Couriers by region:
            Americas: UPS & DHL
            Europe: UPS, DHL, & FedEx
            United Kingdom: UPS, DHL, & FedEx
            Japan: DHL & Japan Post

            Rest of World: DHL, & FedEx

             


            Same Day Delivery Serviced by Local Courier
             

            Complimentary shipping and returns is offered to the following regions with an equivalent purchase of at least $350 USD:
             

            Europe (EUR): 350
            UK (GBP): 300
            Japan (JPY): 38,000
            Korea (KRW): 400,000
            China (CN): N/A
            Sweden (SEK): 3,700
            Denmark (DKK): 2,700
            Poland (PLN): 1,500
            Switzerland (CHF): 400
            Canada (CAN): 500
            Hong Kong SAR (HKD): 2,800
            Singapore (SGD): 480
            Australia (AUD): 475
            Mexico (MXD): 6,500
            Russia (RUB): 27,000

            Where is my order being shipped from?

            We have global stockpoints within the United States, UK, Italy, Japan, and Mainland China. Your order will be fulfilled based on product availability and proximity to your preferred shipping address. 

            How do I check the shipping status of my order?

            You will receive an email with tracking once your order has shipped. You can also find shipping or order status from your My Account page. If you have not received an email confirmation, Contact Us for further information.

            Can I pick up my order in store ?

            Please choose "pick up in store" before checking out. This is complimentary to orders shipping to the US, UK, EU, Japan and Mainland China within select store locations. For further information, visit our Shipping page and refer to the Click and Collect section.

            • THOM BROWNE
            • STORES
            • EXCLUSIVE SERVICES
            • CAREERS
            • ABOUT
            • JOURNAL
            • SUPPORT
            • TRACK ORDERS
            • MAKE A RETURN
            • SHIPPING SERVICES
            • CREATE AN ACCOUNT
            • FAQ
            • CONTACT US
            • LEGAL
            • TERMS & CONDITIONS
            • DATA PROTECTION
            • RETURN POLICY
            • SHIPPING POLICY
            • SOCIAL
            • FACEBOOK
            • INSTAGRAM
            • YOUTUBE
            • TWITTER
            • WEIBO
            • WECHAT
            Subscribe to our Newsletter
            ©2022 Thom Browne, Inc.